Privacy Policy

The Motor Masters is committed to maintaining your confidence and trust, and accordingly maintains the following privacy policy to protect personal information you provide online.

The Motor Masters’ Commitment to Online Security:
Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. Personal information is accessible only by our staff.

Personal Information that The Motor Masters May Collect Online:
The Motor Masters collects the following types of personal information: names, postal and e-mail addresses, phone and facsimile numbers, billing information, and complaint information. The Motor Masters does not collect or maintain information from those actually known to be under the age of 13.

How The Motor Masters May Use Personal Information Collected Online:
The Motor Masters will not use your personal information other than for the purpose for which it was submitted without your consent. We use personal information to reply to inquiries, handle complaints and send newsletters. We also process business and billing requests related to program participation. At certain points where personal information is collected on our site, there may be a box where you may indicate you would like to be on a list to receive information about other The Motor Masters programs and services and about ways to support The Motor Masters. At any time you can add or remove your name from our mailing list by contacting us at info@themotormasters.com.

How Your Information May Be Shared:
The Motor Masters never sells or rents personal information. We will release personal information to appropriate governmental authorities under the following circumstances: Where release is required by law (for example, a subpoena) or regulation, or is requested by a government agency conducting investigations or proceedings; Where our records indicate a company or individual may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of; or where your communication suggests possible harm to others. Help Us Keep Your Personal Information Accurate If your personal information changes or you would like to review the personal information we may have on file, please email us with the new information or your review request at info@themotormasters.com. Let us also know the department or program that led to your submission of personal information so we may efficiently locate your information.

Computer Tracking and Cookies:
Our web site is not set up to track, collect or distribute personal information not entered by its visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by The Motor Masters staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. The Motor Masters uses non-identifying cookies to provide easier site navigation and access to vehicles. You can still use the The Motor Masters site if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.

Problems:
If you have a complaint about The Motor Masters’ compliance with this privacy policy, you may contact us at info@themotormasters.com. If we are unable to resolve your complaint to your satisfaction, you may elect to file the complaint with the Bureau Network Division of the Council of Better Business Bureaus, Inc.